Terms of Service

1. Agreement

These Terms of Service ("Terms") are an agreement between you and Sheet AI ("Sheet AI", "we", "us"). By creating an account or using Sheet AI, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the service.

2. The service

Sheet AI is a chat assistant for Google Sheets. You choose spreadsheets you own or can edit, then ask questions or give instructions in the Sheet AI chat on your dashboard; Sheet AI uses AI to read and edit those sheets for you. We may add, change or remove features over time.

3. Eligibility

You must be at least 18 years old and able to enter a binding contract to use Sheet AI. If you use Sheet AI for a business, you confirm you are authorised to accept these Terms on its behalf.

4. Your accounts

You sign in with a Google account. You are responsible for keeping that account and your Sheet AI account secure and for everything done through them. Tell us at hello@sheetai.tech straight away if you think someone else is using your Sheet AI account.

Your use of Google is also subject to Google's own terms. Sheet AI only accesses the Google files you pick or that Sheet AI creates, as described in our Privacy Policy. You can revoke that access at any time.

5. Acceptable use

You agree not to:

• break any law, or use Sheet AI for fraud, money laundering, tax evasion or other financial crime;
• upload content you have no right to share, or that contains malware;
• send spam, harass anyone, or use Sheet AI to process other people's data without a lawful basis;
• try to access other users' data, probe or overload our systems, or get around usage limits or billing;
• reverse engineer the service, or resell or copy it to build a competing product;
• use automated means to send messages to Sheet AI at a volume a person would not.

6. AI accuracy and your responsibility

Sheet AI uses AI, which can misread a sheet, pick the wrong cell, category or amount, or misunderstand a message. You are responsible for checking the changes Sheet AI makes and for the accuracy of your data.

Sheet AI is a spreadsheet tool. It is not accounting, tax, legal or financial advice, and it does not replace a qualified professional.

7. Usage, billing and balance

• Sheet AI is free to start. We may charge for usage, measured by the AI processing your requests use.
• Paid usage is drawn from a prepaid balance on your account. Prices are shown before you buy, and we will tell you before any change to prices applies to you.
• Usage already consumed is not refundable. Unused balance may be refunded where the law requires it.
• When your balance runs out, some or all features may stop until you top up.
• Prices may exclude taxes, which are added where required.

8. Suspension and termination

You can stop using Sheet AI and delete your account at any time from Dashboard → Settings.

We may suspend or close your account if you breach these Terms, if your use puts the service or other users at risk, or if the law requires it. Where reasonable, we will tell you first and give you a chance to fix the problem. We may also stop offering the service, with reasonable notice.

9. Your content and our intellectual property

You keep all rights to the messages and spreadsheet data you provide ("your content"). You give us permission to process your content only as needed to run the service for you, as described in the Privacy Policy.

Sheet AI, including its software, design, name and logo, belongs to us and our licensors. These Terms give you a personal, non-transferable right to use the service; they do not transfer any ownership to you.

10. Third-party services

Sheet AI relies on third-party services, including Google, Clerk, Convex and AI model providers. We are not responsible for their outages, changes or actions, although we will work to limit the effect on you.

11. Disclaimer

Sheet AI is provided "as is" and "as available". To the extent the law allows, we make no warranties, express or implied, including that the service will be uninterrupted, error-free, or that AI output will be accurate.

12. Limitation of liability

To the extent the law allows, Sheet AI will not be liable for any indirect, incidental, special or consequential loss, or for lost profits, revenue, data or business, arising from your use of the service, including errors in changes made by the AI.

Our total liability for any claim related to Sheet AI is limited to the greater of the amount you paid us in the 12 months before the claim and 100 US dollars. Nothing in these Terms limits liability that cannot be limited by law, such as liability for fraud or for death or personal injury caused by negligence.

13. Changes to these Terms

We may update these Terms. We will change the "Last updated" date above and, for significant changes, tell you in advance by email. If you keep using Sheet AI after the changes take effect, you accept the new Terms.

14. Governing law

These Terms are governed by the laws of the country in which Sheet AI's operator is established, and disputes will be handled by the courts there, unless the law of the country where you live gives you the right to bring a claim there.

15. Contact

Questions about these Terms? Email hello@sheetai.tech.